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Text File  |  1993-10-28  |  349 b   |  13 lines
  1. Total Quality Management 
  2.  
  3. Improve | Internal | Processes
  4.     Acceptable Quality Level.
  5.         Correctly pack products.
  6.         Update and reprint information.
  7.     Deliver Requested Product.
  8.         Ship correct order.
  9.         Match delivery and order documentation.
  10.         Ship complete order.
  11.     Deliver When Promised.
  12.         Provide timely order status.
  13.         Meet request date.